
Live Support Chat – Live Chat 3 3.5.2
SKU: 375
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Product details
- Version on file
- 3.5.2
- Type
- Plugin
- Released
- September 9, 2020
About Live Support Chat – Live Chat 3 3.5.2
Live Support Chat is a WordPress plugin for adding live chat to your site, so visitors can ask questions and a support person can reply in real time. The store files it under business plugins.
The listing gives only the version and release date, so check the documentation in the package for chat widget options, operator setup and any chat limits. The file on record is version 3.5.2 from September 2020. Test it with your current WordPress and PHP versions on a staging site, and check that chats work from the front end.
Key features
- Live chat for visitors
- Adds a way for visitors to chat with you on your site.
- WordPress plugin
- Installed and managed from the WordPress dashboard.
- Business category
- Filed under business plugins.
- Version on file
- The file on record is version 3.5.2.
Is it right for you?
A good fit for
- Small business sites that want real-time visitor questions
- Owners who can staff the chat during set hours
Look elsewhere if
- Sites that want chat via WhatsApp or Messenger instead
- Buyers who need a full helpdesk with ticketing
How to install Live Support Chat – Live Chat 3 3.5.2
- 1
Download the file
Open My Account → Downloads and download the product. If the archive contains several zips (documentation, child theme, licensing files), you need the one named after the product.
- 2
Upload it to WordPress
In your dashboard go to Plugins → Add New Plugin → Upload Plugin and choose the zip.
- 3
Install and activate
Click Install Now, then Activate. If an older or free copy is already installed, WordPress offers to replace it with the uploaded version.
Notes for this product
- The listing doesn't say whether chat relies on an external service. Check the documentation in the package.
Setup: using Live Support Chat – Live Chat 3 3.5.2
- Activate the plugin. Install it on staging and open its settings page.
- Configure the chat widget. Set the widget text, colours and position as the options allow.
- Set up an operator. Add the person who will answer chats.
- Test a chat. Start a chat from the front end and reply from the dashboard.
Common problems and fixes
The chat widget does not appear on the site
- Why it happens
- A cache or optimisation plugin may be serving a cached page or delaying the script.
- How to fix it
- Clear the cache and exclude the chat script from combining or delaying.
“The link you followed has expired.” when uploading
- Why it happens
- The zip is larger than your server's PHP upload limit (upload_max_filesize / post_max_size).
- How to fix it
- Raise the upload limit in your hosting control panel, or unzip the file and upload the folder to wp-content/plugins with your host's file manager or SFTP.
“The package could not be installed. No valid plugins were found.”
- Why it happens
- The uploaded zip is a bundle (or a theme), not the plugin itself.
- How to fix it
- Unzip the download once and upload the inner zip named after the plugin.
“Plugin could not be activated because it triggered a fatal error.”
- Why it happens
- Usually a PHP version older than the plugin needs, or a second copy of the same plugin (for example the free version) still active.
- How to fix it
- Check your PHP version under Tools → Site Health → Info, deactivate any other copy of the plugin, and enable WP_DEBUG_LOG to see the exact error.
Licence or “updates unavailable” notices
- Why it happens
- The developer's licence key isn't included. Features that call the developer's servers (template libraries, cloud APIs, automatic updates) need it.
- How to fix it
- Everything that runs locally works without it. For a newer file, use Request an update from your account.
Alternatives to Live Support Chat – Live Chat 3 3.5.2
| Product | Choose it if | Price |
|---|---|---|
| Awesome Live Chat 1.4.2 | you want another live chat plugin to compare features | $3.99 |
| YITH WooCommerce Live Chat Premium 1.9.0 | you run a WooCommerce shop and want chat built for store visitors | $3.99 |
Frequently asked questions
Does it need an external service?
The listing doesn't say. Check the documentation in the package.
How old is the file?
Version 3.5.2, dated September 2020. Test it on staging first.
Can I answer chats from my phone?
The listing doesn't state this. Check the documentation.
Categories: Business, Plugins, PlaySchool
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