Yes, we Provide 7 days Money-back guarantee in a single purchased Product , If the product you purchased from the website was completely unusable And If We are unable to resolve your issue. Before a refund is granted. In favor of any of the subscription/ Automate Recurring Payments, you have the duration of the 48 hours after the transaction to request for the sake of the refund. Allow us to try and help solve any problem you have by opening a ticket in our support desk. Please give it 24-72 hours for our Support Team to get back to you on your support requests. We do our best to answer a lot faster to your requests.
You can share any product with your friend or your customer that you buy from here. But we do not give it for the selling purpose, if you are caught doing this then your account will be suspended without notification and no refund will be given or reply will be given for this.
No refunds are provided for:
- We also do not provide a refund for update delay —We can not update some products immediately. We take a little time for this. You have to wait, you can request it. We do not claim that the new version will update as soon as we update it. Read product update terms.
- If you have purchased with Bitcoin, there will be no refund for it.
- Offers and discounts are valid for future orders only and can’t be used to ask for partial refunds of existing purchases.
New Product Upload
Normally you will see that we keep uploading new products. But we never claim, we will upload a special product to you. You can request, if possible, we will definitely upload it. (We respect the choice of all customers. And all people need different themes and plugins, so we work continuously to make them available to the people, the more and more products we can reach. But we do not guarantee that we will upload 100% to a specific product you have requested.) Since those who request us to upload the product, we are checking that product how many people will be benefited from this product and whether the product is under GPL license or not. Since we only select the GPL license product on our website, so that it can be freely used by everyone without any interruption. Even how old the product is. How many people like that product?
If you put pressure on the upload of any product, for which you have already been informed that we can’t upload. In such a situation, your account will be closed without notice.
Each individual product is purchased from Original developers includes complimentary updates for a lifetime. If you have taken membership and your membership is over, then you will not be able to update the product further.
We can not update some products immediately. We take a little time for this. You have to wait, you can request it. We do not claim that the new version will update as soon as we update it. it’s not possible due to many reasons as we do not receive any email for updates from the main author many times and some authors do not notify to the customer via email for the update, we have to manually check, sometimes we know when we get a request email from the customer then We update that product. We are a third-party seller but we always try to keep updated all the products.
All the products of the third party are to be provided are supported by their authors and not by the side of the Provider. You should please review the support terms that are to be provided by the author of a product before purchasing it. They are just involved in the aim as they do support our Products that are to be sold by official Resellers, Their Support Service includes assistance with Product installations, all along with the configuration, and use.