YITH WooCommerce Live Chat Premium 1.9.0
SKU: 118
One-time payment · lifetime access to this file
- Instant download after purchase
- 100% original, unmodified GPL file
- Free lifetime updates on request
- Secure Razorpay / PayPal checkout
Product details
- Version on file
- 1.9.0
- Type
- plugin
- Released
- 2022/03/03
- File size
- 2.19 MB
- License
- GPL
About YITH WooCommerce Live Chat Premium 1.9.0
YITH WooCommerce Live Chat Premium adds a chat box to your WooCommerce shop so visitors can ask questions before they buy, and your team can answer from the WordPress admin. The title in the listing says 1.4.7, but the version on file is 1.9.0, from March 2022. Treat 1.9.0 as the actual file.
YITH is a well-known WooCommerce plugin developer, and this plugin is part of its premium line. Because the chat talks to your own server, you answer from the same site that sells. Test it on a staging site with your current WordPress and WooCommerce versions, and check the operator console in the documentation.
Requirements
- WooCommerce
Key features
- Live chat widget
- Shows a chat box on the storefront so visitors can start a conversation with you.
- Answer from the admin
- Chat operators reply from the WordPress dashboard instead of an outside chat service.
- WooCommerce integration
- Built for WooCommerce shops, so chat can sit alongside product and cart pages.
- Premium YITH plugin
- A premium edition in the YITH WooCommerce plugin line; the listing doesn't list the exact options.
Is it right for you?
A good fit for
- Small WooCommerce stores that want to answer shopper questions in real time
- Owners who prefer to keep chat inside their own site rather than use a hosted chat service
Look elsewhere if
- Stores that don't run WooCommerce
- Teams that need a mobile app, ticketing desk or chatbot, which the listing doesn't mention
How to install YITH WooCommerce Live Chat Premium 1.9.0
- 1
Download the file
Open My Account → Downloads and download the product. If the archive contains several zips (documentation, child theme, licensing files), you need the one named after the product.
- 2
Upload it to WordPress
In your dashboard go to Plugins → Add New Plugin → Upload Plugin and choose the zip.
- 3
Install and activate
Click Install Now, then Activate. If an older or free copy is already installed, WordPress offers to replace it with the uploaded version.
Notes for this product
- Premium YITH plugins are usually installed alongside the matching free edition from the WordPress.org directory. Check the documentation in the package to see if that applies here.
Setup: using YITH WooCommerce Live Chat Premium 1.9.0
- Activate the plugin. With WooCommerce running, activate the plugin and look for its YITH menu entry.
- Configure the chat box. Set the widget text, colours and where it appears on the site.
- Add chat operators. Choose which users can answer chats, and set offline behaviour for when nobody is available.
- Test a conversation. Start a chat from a private browser window and reply from the admin to check both sides.
Common problems and fixes
The chat box doesn't appear on the storefront
- Why it happens
- A caching plugin is serving a cached page, or the theme blocks the widget's footer hooks.
- How to fix it
- Clear the site cache, exclude chat scripts from optimisation, and check the theme prints the standard footer.
Messages arrive slowly
- Why it happens
- Chats on the same server rely on regular requests to WordPress, which a busy or heavily cached host can delay.
- How to fix it
- Test on a faster host or reduce page caching on chat requests.
“The link you followed has expired.” when uploading
- Why it happens
- The zip is larger than your server's PHP upload limit (upload_max_filesize / post_max_size).
- How to fix it
- Raise the upload limit in your hosting control panel, or unzip the file and upload the folder to wp-content/plugins with your host's file manager or SFTP.
“The package could not be installed. No valid plugins were found.”
- Why it happens
- The uploaded zip is a bundle (or a theme), not the plugin itself.
- How to fix it
- Unzip the download once and upload the inner zip named after the plugin.
“Plugin could not be activated because it triggered a fatal error.”
- Why it happens
- Usually a PHP version older than the plugin needs, or a second copy of the same plugin (for example the free version) still active.
- How to fix it
- Check your PHP version under Tools → Site Health → Info, deactivate any other copy of the plugin, and enable WP_DEBUG_LOG to see the exact error.
Licence or “updates unavailable” notices
- Why it happens
- The developer's licence key isn't included. Features that call the developer's servers (template libraries, cloud APIs, automatic updates) need it.
- How to fix it
- Everything that runs locally works without it. For a newer file, use Request an update from your account.
Alternatives to YITH WooCommerce Live Chat Premium 1.9.0
| Product | Choose it if | Price |
|---|---|---|
| Awesome Live Chat 1.4.2 | you want another live chat plugin to compare against the YITH one. | $3.99 |
| Live Support Chat – Live Chat 3 3.5.2 | you want a general live support chat plugin that isn't tied to WooCommerce. | $4.25 |
Frequently asked questions
Which version is this?
The title says 1.4.7, but the version on file is 1.9.0. Use 1.9.0 as the reference.
Does it need WooCommerce?
Yes. The plugin is built for WooCommerce stores.
Where do I answer chats?
In the WordPress admin. The documentation in the package shows the operator screen.
Categories: WooCommerce, woocommerce plugin, E-commerce plugin
Related products
−95%Zenex – eCommerce WooCommerce Theme
−93%YITH WooCommerce Quick Checkout for Digital Goods Premium 1.26.0
−93%YITH WooCommerce Order Tracking Premium 2.14.0
−93%YITH PayPal Payouts for WooCommerce 1.0.23
−84%WooZone Amazon Contextual Recommendations Plugin 1.3
−93%WooThemes Live Wire Premium Theme 2.5.2
−85%WooSlider Products Slideshow 1.0.23
−97%